Retailer Corner

The Power of Niche

September 27, 2016

Some retailers pride themselves on being the best local source for hardware, stocked top to bottom with the core lines that have been adjusted to the perfect mix for their customers. So, why bother adding something new to the inventory? It may...

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Sell Your History

September 13, 2016

Many hardware stores and lumberyards are run by second- and even third-generation owners and have been an important part of their communities for decades. As repeated studies have shown, customers (especially millennials) prefer spending their money...

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Leading with Care

September 7, 2016

In the retail world, Labor Day weekend is a great time to clear out spring and summer merchandise with end-of-season sales as well as a time for highlighting what’s new for fall and winter, which means the focus of the busy weekend is mostly on...

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Selling Impulse Items

August 30, 2016

Impulse items are a great way to boost units sold per transaction, as well as increase average sales, and­ the good news is that, according to a 2016 study by, consumers make impulse purchases in high numbers. The study discovered...

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3 Tips for Selling Tailgating

August 23, 2016

College is back in session, and football season will be starting soon. For retailers who operate near college towns or in areas with a strong connection to sports teams, now is the perfect time to highlight or add a tailgating category. Below are...

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3 Tips for Boosting Housewares Sales

August 10, 2016

As the lawn and garden and outdoor living categories slow heading into fall, retailers may want to shift their focus to the housewares department. Below are three tips for boosting sales in the category from three retailers who have had success...

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2 Tips for Boosting Outdoor Power Equipment Sales

August 3, 2016

Summer is nearing an end, and some retailers may be looking back at their outdoor power equipment sales with some disappointment. If you are one of the home improvement owners or operators looking to improve or even jump-start an outdoor power...

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The Wal-Mart Effect and the Home Improvement Industry

July 27, 2016

Wal-Mart has a history of running mom-and-pop stores and specialty shops out of business. But, as Charles Fishman, author of The Wal-Mart Effect and keynote speaker at the NRHA All-Industry Conference and 2016 National Hardware Show®, pointed out...

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The Wal-Mart Effect and the Future of Retail

July 12, 2016

Most owners and operators understand the value of studying the competition as a way to stay ahead in innovation, borrow what’s working and better position themselves in the marketplace. But, what do retailers do when one competitor is not only the...

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The Wal-Mart Effect: The Bargain and Its Consequences

July 6, 2016

Charles Fishman, author of “The Wal-Mart Effect,” was a guest speaker at the North American Retail Hardware Association (NRHA) All-Industry Conference held in conjunction with the 2016 National Hardware Show® in Las Vegas. In his keynote...

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