Retailer Corner

Best Management Practices: the Platinum Rule

June 28, 2016

The Golden Rule of “do unto others as you would have them do unto you” has its roots in most ancient cultures, including Egyptian, Middle Eastern, Chinese, Indian, Greek, Persian and Roman cultures, and is explained across many schools of...

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Best Management Practices: The Progress Principle

June 14, 2016

We’ve all heard the iconic phrase, “When the going gets tough, the tough get going.” The much-loved expression implies that stress drives performance or that best results require tribulation. In fact, some studies have shown that people can...

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Best Management Practices: The Pygmalion Effect

June 7, 2016

The Pygmalion Effect may be one of the oldest management principles—nearly as old as the golden rule—but, because of its significant impact on employees, it’s one that should be regularly reviewed and re-implemented. What is the Pygmalion...

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3 Fun Facebook Contests

May 31, 2016

The average American now spends up to 40 minutes a day on Facebook, driving many small business operators to grab as many of those eyeballs as possible in a quest to turn them into customers. Unfortunately, according to a recent survey conducted by...

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3 Money Traps to Avoid

May 24, 2016

No one is immune from making mistakes, and as business owners and operators, you are mostly likely going to make mistakes with dollar signs attached. Fortunately, many errors are often the result of shortsightedness or lack of planning, which can be...

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How to Win a Best Workplace Award

May 11, 2016

“Best Place to Work” awards are handed out by local papers and business organizations and on a national level through publications such as Fortune magazine and others. These awards, whether won through employee votes or vetted through...

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8 Tips for Getting the Most Out of the Hardware Show

April 27, 2016

It’s almost time for the 2016 National Hardware Show® and the North American Retail Hardware Association’s (NRHA) All-Industry Conference, which will both be held Wednesday, May 4, through Friday, May 6, in Las Vegas. Are you prepared? Below is...

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One Word for a Successful Succession Strategy: Planning

April 13, 2016

According to the Small Business Administration (SBA), small businesses make up the vast majority of employer firms in the United States. And, a majority of those businesses are run by sole proprietors who will face some form of succession as...

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Can Happiness Affect the Bottom Line?

April 6, 2016

Business owners and operators understand key components like setting challenging sales goals and devoting time to employee training can increase the bottom line. But, is workplace happiness also a key to success? According to Shawn Achor, author...

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3 Leadership Mistakes

March 30, 2016

There are many road maps guiding leaders in a positive direction, but sometimes you learn more from the detours. Mistakes, preferably those made by others, are great learning resources, and no one understands that better than...

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